New GLOBALG.A.P. IT platform: What you need to know

New GLOBALG.A.P. IT platform: What you need to know 

The next generation of GLOBALG.A.P. IT solutions launches on 1 March 2025 – marking a major milestone in our long-term collaboration with partner osapiens. 

Designed to unite certification and audit management in a single platform, the development aims to streamline processes and offer a faster, more intuitive search for certification data that is vital to integrity and transparency in global supply chains. 

What’s new? 

The new GLOBALG.A.P. IT platform features two core systems. 

CertifierOS is the system for certification bodies (CBs) to manage producer master data, conduct audits, and issue certificates. A mobile application for all major operating systems is also available to allow CBs to flexibly conduct offline audits. 

Supply Chain Portal is the system for CBs, retailers, supply chain stakeholders, and the public to search a GLOBALG.A.P. identification number, validate certificates, and access bookmarking services. 

The Certification Body Administration Tool (CB-AT) – the system for CBs to register and manage auditors, upload auditor qualifications, and enroll in training courses – remains unaffected. 

What is the transition process? 

CertifierOS becomes fully operational on 1 March and replaces Audit Online Hub. Users and roles have been migrated, and auditor qualifications linked with CB-AT. Each role will have a different profile with different access rights. 

Supply Chain Portal will replace the GLOBALG.A.P. database on 1 April. From this date, all certificates will be issued and searchable in the new GLOBALG.A.P. IT platform only. 

How can I get support? 

We understand that these changes require adjustment, and we are working closely with CBs and other system users to ensure a smooth transition.  

For any questions, feedback, and suggestions related to the new GLOBALG.A.P. IT platform, our Customer Support team are ready to assist at customer_support@globalgap.org.  

CertifierOS training videos and Supply Chain Portal training videos are also available for CBs.. 

Finally, we would like to express our appreciation to all stakeholders and our partner osapiens for their dedication and contribution to this project. Thank you!